Frequently Asked Questions
Life is full of uncertainties. We can be healthy and independent one minute, then facing a crisis the next. For many independent people, we’d like for our friends and family to check in but not burden them. We act as the bridge in helping you and your chosen contacts to stay connected at your preferred frequency. We help people to check in on you when an unexpected emergency strikes.
Let’s say you’ve signed up for a daily text at 10 AM. You have selected 24 hours after which we’ll reach out to your contact(s) if you don’t respond to our daily texts. On May 1st, you failed to respond to the daily check-in. If we don’t get a response after 10:30 AM on May 2nd (there’s a 30-minute grace period from your selected time), automated emails will be sent to your contact(s).
In case you are incapacitated, you might want to leave specific instructions for certain people (e.g. where to take your dog, lawyer’s name, location of the will). You’ll get a private encrypted key that only you and the chosen contact(s) can access. Please keep your key in a safe location as you’ll lose access to existing instructions if you lose it.
We will not share your information without your permission. Take a look at our privacy policy.
Please Contact Us with Feedback or Questions: subscription@doorigo.com
